Benefits of Service  
  The benefits of ENL service maintenance agreement include:  
  Friendly & Professional technical expertise.  
    You'll have access to the people who know our technology best and who have a vested interest in your success.  
  Priority response.  
    You receive priority over warranty customers or those without a support contract, reducing downtime.  
  Fixed support cost.  
    No guessing games when forecasting your budget for maintenance services. Paying for services on an incremental basis may be more expensive for you over time; our bundled services are more economical.  
  Safeguards your investment.  
    Ongoing, comprehensive support coverage helps to prolong and protect your valuable investment.  
     
  What to Do When You Need Service  
  Obtaining service is easy: simply contact us for person-to-person technical assistance. Customers with an active ENL service agreement receive priority over customers who do not have a service contract. For fast, efficient service:  
  Be prepared  
    Be prepared to provide a full description of your problem, whether or not the problem can be replicated, what operating system you are running, and what steps you have already taken to identify the problem.  
  Leave the rest to us.  
    You're in good hands with our team of customer support experts who are committed to providing exemplary customer service.  
     
 

Renewing Your Service Contract

  
 

Avoid a lapse in support coverage by renewing your service contract before it expires. If you have already received a support quotation, simply follow these steps:

 
  Review your support quotation.  
    You may continue with the same level of service or select a different support program depending on your current needs. We also offer expanded coverage.  
  Contact your support sales representative for any updates or changes.  
     
  To Learn More or to Request a Service Quotation  
  We are more than happy to discuss your service options with you to ensure the level of support you are currently receiving meets your requirements. Options and availability of ENL's service maintenance contract varies depending on each company's unique needs. Please contact our sales representative to learn more.  
     
  Avoid a lapse in support coverage by renewing your service contract before it expires We are more than happy to discuss your service options with you to ensure the level of support you are currently receiving meets your requirements.